Allow to customize emails sent to group owners
Allow customization of Entrust and External sharing links review emails.
- Editing text
- Logo
- Company branding
- Description of the Office 365 group - if there is one
jehall
shared this idea
Hi!
After an investigation, we have a secure plan to add the logo of your company inside the email to owners.
We’re able to use images (squareLogo or BannerLogo) directly from the Branding set in your organization’s Azure Active Directory sign-in page.
https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/customize-branding
Before going further, I would like to know if the branding is already set in your environment and if that solution answer the need of this request (Logo only).
In the meantime, I want to inform you that we’re going to add the Teams Chatbot communication mode for the Inactive policy. We found out that owners report less the bot as spam than email.
Your feedback is really appreciated, thanks a lot!
Nathalie
17 comments
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Andrew Gaskell
commented
The ability to add a logo helps but:
1. We don't have this configured yet, so it would be more flexible to allow a custom image to be added.
2. The main issue however is the lack of customization ability for the text itself. There is no ability to properly format a hyperlink, no ability to change the footer (which user knows or cares what sharegate is? They will think it is spam). The entire email body should be customizable, the current version is way too generic and restrictive.
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stéphane Smith
commented
Is there any update toward having the ability to have a bilingual email when sending out Notifications ?
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Nicolas Guerder
commented
Having the possibility to edit the text, add a logo (even better if linked with our branding setup) with a bilingual option English/French would be great to be able to use the tool.
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Bill Buhl
commented
Why not add something similar to the inactive groups customization?
Between our last 2 audits the message either changed or went to more Group owner (guest users maybe?) and we saw a lot of people reporting it as spam. Nothing on brand about it. Logo will be an improvement, but allowing us to sign it with something other than "Your IT Admin" (twice!) would be good.
The inactive e-mail allows more, copy that!
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Cory Whipple
commented
Looking for an update from Nathalie or another ShareGate Apricot product owner. Are there plans to deploy a product update that will allow for admins to customize the email sent to owners pertaining to the external sharing review? Requesting that we be able to customize the email sent to owners in the same manner as the inactivity detection email that is sent to owners. The external sharing review email notification only allow the ability to preview today and does not allow admins to customize the message. Users are regarding it as spam being that admins cannot customize the message to add corporate legitimation.
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Drew Davies
commented
Is there any update on this suggestion? The ability to add branding and bilingual options (even if just through the ability to edit text) would make External Sharing requests pretty much perfect for our organisation's needs.
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JL
commented
I'm surprised this is not possible (yet) and that people need to explain the need for this.
We need to be able to send this message in our local language. All our company communications occur in our native language. If this is possible for the archiving message then why is it not possible for the external sharing check message?
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George Southern
commented
Please could we expand this to enable the customisation of the message as a whole?
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Anonymous
commented
As others have said - until we can customise the email completely (not just branding), then we can't really use it for our business users. They expect emails from central comms in a certain format and from a specific address and until we can at least come close to matching that up, it's not really viable. Which is a shame, because Apricot is lovely!
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Dawn
commented
Editing the text is definitely a priority for us as well. Secondly, we'd like to see the inactive emails show which workload the group is being used with and potentially provide a link to the team and/or the SP site. When a group has been inactive, many times the end user will not know what it is being used with or how to review it in order to make their decision.
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Anonymous
commented
Hi Nathalie, when is this future with logo from AzureAD branding planed to role out?
This feature is important for us.
Thanks -
Anonymous
commented
Even the chatbots, our users are reporting it. We've just switched the inactive emails to the bot, and boom, loads of users are sending tickets and emails asking if it's legit. Business users won''t understand who ShareGate Apricot is, hence will be skeptical. If the name of the Bot sending the notification can be changed, that'd be good. Also the personalisation of the texts sent out would be great.
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Anonymous
commented
Same reply as other customers: having the possibility to change the logo is a nice start, but I think editing the text is even more important.
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Ryan G
commented
The logo would be a nice start, but I think editing the content is even more important. Branding in my environment is currently setup.
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Jérémy LE FLOCH
commented
We found Sharegate Appricot really interesting, however it seems imposible to personalise the notifications emails will receive.
So group owner might think those would be spam as there is no company branding, and worst it isn't posible to make it in French.Maybe we don't do it the right way?
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Anonymous
commented
We hesitate to use ShareGate Apricot because of this lack of customization. We are a francophone organization and must send our communications in French.
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Ryan G
commented
As more and more of my users think Apricot is actually spam (even though we've told them repeatedly it's not), it would be super helpful to be able to customize the content of the email notifications.