Ability to communicate with group owners on demand
Ability to trigger some workflows to communicate with group owners – for example, contact them by email to ask questions about their groups (other than to entrust them).
Use case 1: Unused group, owner gets the email and decides to keep it – but it is really old and unused, so before admin taking action on it and overriding the owner’s decision, he would want to contact him and find out why.
Use case 2: Unused group that has about nothing in it and/or no members. IT admin would like to contact owners to ask them if it's ok to delete the group instead of entrusting them to archive it by themselves.
We’ve simplified the way in which you collaborate with owners to clean up their inactive teams and groups.
No more Entrust, just Ask owner(s) + automate.
What do you think of this new way to collaborate with owners?!
Ryan G commented
I often have to send reminder emails that they need to reply to the bot regarding archiving, keeping, or deleting. Today, this is manually done with email.
Use case 3: Unused group, owner has not responded to the archive emails, so we would like to send another customized email to the owners where we let them know we are going to archive the Teams or request additional feedback.