ShareGate Teams management

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  1. Allow to customize emails sent to group owners

    Allow customization of Entrust and External sharing links review emails.

    • Editing text
    • Logo
    • Company branding
    • Description of the Office 365 group - if there is one
    88 votes

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    20 comments  ·  03- Communications  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi!

    After an investigation, we have a secure plan to add the logo of your company inside the email to owners.

    We’re able to use images (squareLogo or BannerLogo) directly from the Branding set in your organization’s Azure Active Directory sign-in page.

    https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/customize-branding

    Before going further, I would like to know if the branding is already set in your environment and if that solution answer the need of this request (Logo only).

    In the meantime, I want to inform you that we’re going to add the Teams Chatbot communication mode for the Inactive policy. We found out that owners report less the bot as spam than email.

    Your feedback is really appreciated, thanks a lot!

    Nathalie

  2. Ability to select a preferred language for communications by email

    Would be nice to have an option to put emails in a different language

    52 votes

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    12 comments  ·  03- Communications  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Ability to communicate with group owners on demand

    Ability to trigger some workflows to communicate with group owners – for example, contact them by email to ask questions about their groups (other than to entrust them).

    • Use case 1: Unused group, owner gets the email and decides to keep it – but it is really old and unused, so before admin taking action on it and overriding the owner’s decision, he would want to contact him and find out why.

    • Use case 2: Unused group that has about nothing in it and/or no members. IT admin would like to contact owners to ask them if it's ok to…

    14 votes

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    3 comments  ·  03- Communications  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi!

    We’ve simplified the way in which you collaborate with owners to clean up their inactive teams and groups.

    No more Entrust, just Ask owner(s) + automate.

    What do you think of this new way to collaborate with owners?!

    Thanks !

    Nathalie

  4. Customize the number of email alerts sent to owners

    Change the number of email alerts sent to owners of unused sites (instead of 2, send 3 for example).

    9 votes

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  5. Ability to change the Sender's display name for email communications

    As of now, you can change the sender's email address but the display name in the email is still the admin's. It would be great to be able to create an account for this and be able to use it for both the email and display name.

    8 votes

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  6. CC owner's manager to follow-up email

    When owners don’t answer emails sent by Apricot, would love to see their manager (info found in AD) CCed the second email or the follow-up email. They’ll be more prone to answer then.

    8 votes

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  7. Ability to set automated activity notifications sent to admins

    Provide Admins of Apricot with automated email alerts when there is specific activity such as external file sharing, group creation, etc.

    It would be good to have the option to have alerts sent whenever there is any activity, a group added, or files shared externally. If I don’t really want to entrust the group owners, it would be nice to have the option to just have myself alerted instead.

    7 votes

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    2 comments  ·  03- Communications  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi!

    We plan to implement admin notifications through ShareGate Teams chatbot. You’ll be able to set up the frequency (instantly, every week or 2 weeks)

    The first notifications will be:
    - Newly Created Teams
    - Newly Deleted Teams
    - Newly Inactive Teams
    - Newly Orphaned Teams

    I’ll update the feature request when we start the implementation!

    Thanks a lot, your feedback is appreciated!

    Have a great day!

    Nathalie

  8. Add data of the unused group in email

    It would be interesting to add metadata on the unused group to help the group owner make the decision to keep or archive it.

    • Ex: last modified date, “those were the 5 last modified documents”, etc.
    6 votes

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  9. Ability to set a specific time or time-frame for when notifications go out.

    Especially with the notifications directly to Teams (which most users have push to their phones) it would be nice to be able to restrict when the communications go out to Owners for a specific time or a set time-frame.

    I see these more often come in later around 8pm and at least once after 11pm. For a better response and better reception to these new communications I think it would help to be during working hours.

    4 votes

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  10. Add more group info into Owner emails to help them find it/review it

    Many times group owners do not know what workloads a group is used with based on only the group name, especially if it has been inactive. Also, many groups have very similar names. Adding which workload the group is used with (similar to the SP, Teams and Outlook icons on the manage screens) and the link to the connected site/team (if SharePoint or Teams) would be very helpful to the owners and reduce calls to admins to help them find where the group is used. Most users will not blindly click on a Delete button in an email without actually…

    4 votes

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  11. Send training links automatically after O365 group creation

    Automated response/email go out to owners of new teams and groups to give them training links and info (e.g. groups that get created as tests and how to delete them)

    4 votes

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  12. Ability for group owners to reach out to IT team

    We want group owners to be able to reach out to IT team via the email sent to them by ShareGate Apricot or the page they land on when they act on their unused group.

    E.g. it could be a clickable link that automatically produce an email with IT team/helpdesk as the email sender or info on the best way to communicate with them.

    4 votes

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  13. Notify the person responsible for the external share that it has been removed

    Alert by email the individual that did the external sharing once his/her share as been removed with the reason why it is not available anymore.

    3 votes

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  14. Ability to revoke sent emails

    It would be a pretty handy feature to be able to revoke sent out emails.

    2 votes

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  15. Allow the Admin Recipient Account to be a Group or Multiple People instead of a Single Person

    The recipient account setting does not allow adding a group or distribution list and is limited to a single individual. We would like capability to add more than one person, or add a group or distribution list so that more than one person can get notification emails and bot posts.

    2 votes

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  16. Ability to select which owner will receive notifications

    Ability to select which Owner of a Team or Group will receive Apricot's notifications

    2 votes

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  17. 2 votes

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  18. Ability to send a second reminder to unanswered emails

    Ability to resend a reminder for groups with unanswered reminders.

    2 votes

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  19. Assign more than one person to admin notifications

    I do wish you could assign more than 1 person. I have a team of individuals who need this "Governance" information.

    1 vote

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  20. Have the ability to assign Communications (Admin Governance) to more than one Administrator

    I think the admin communications via email or chatbot is awesome! I'm loving it. However, it would be great if we could add a few users to this communication instead of being limited to just one person. I have a team of 2 other individuals who could also monitor these communications and get insights and details.

    1 vote

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