We get a report phishing or incident tickets raised most times when users are contacted by the ShareGate Apricot. There's no way the business will understand what a ShareGate Apricot is, hence this is defeating the aim of getting all users to respond and act on the actions required for them to comply to governance.

So it would be great if we can rename the Bot and personalise the message sent to the users so they can be assured the messages they are getting is genuine and coming from the IT Team.

I'd like to have the Apricot bot start a group chat in Teams with the members of the Team if a group becomes orphaned, and ask them to elect a new owner. If an orphaned group is surfaced in the admin portal, all I'm going to do is look at the members left and ask "So who's the one responsible now"... I'd like that automated.

The word 'team' is used so much in the text of the chat bot message that users get confused about which Microsoft TEAMS team is being referred to. Allowing us to set the "IT Team" text would help. In my organization, the IT support is called 'I.S.' We would change it to that if we could.

Adding a link to the Team / SharePoint site in relation to the Teams Bot question would be really useful for the user to make an informed decision on.

The Teams Bot is working really well but it would be great if there was an option here for the owner to answer I Don't Know and then an admin can get an alert. The reason is that sometimes there are Teams created and the owner either has forgotten the use or inherited it and needs some help. Without the IDK option, some users just ignore the Bot.

It would be nice to have a way to track all Bot activity. We want to see what was sent, actioned or ignored in a single location.

When a user select a group purpose with the Teams Bot they can't change it. If they've made an error they have to contact admins.

Allow users to modify Group purpose selection.