Ability to communicate with group owners on demand
Ability to trigger some workflows to communicate with group owners – for example, contact them by email to ask questions about their groups (other than to entrust them).
Use case 1: Unused group, owner gets the email and decides to keep it – but it is really old and unused, so before admin taking action on it and overriding the owner’s decision, he would want to contact him and find out why.
Use case 2: Unused group that has about nothing in it and/or no members. IT admin would like to contact owners to ask them if it's ok to delete the group instead of entrusting them to archive it by themselves.
We’ve simplified the way in which you collaborate with owners to clean up their inactive teams and groups.
No more Entrust, just Ask owner(s) + automate.
What do you think of this new way to collaborate with owners?!
Any more ways to automate communication/ collaboration is appreciated!
Please could you clarify if this means being able to select multiple Teams/Groups and send them all a message and the reply would come back to the sending user or sending mailbox? Will it have a cc or bcc field because it would be useful to copy in our information governance colleagues. Would it also include the underlying group name and the display name. Thanks
Ryan G commented
I often have to send reminder emails that they need to reply to the bot regarding archiving, keeping, or deleting. Today, this is manually done with email.
Use case 3: Unused group, owner has not responded to the archive emails, so we would like to send another customized email to the owners where we let them know we are going to archive the Teams or request additional feedback.