Customize Chatbot to change name and appearance
Kristy Rhoades commented
The text as it reads would be misleading to our users as it implies they could recover *anything* that was archived & not just files. We would like to be able to customize the message to provide additional details as to exactly what happens when they click on each option, and also provide them with additional notices. The comments here about phishing are also extremely valid & branding would be great.
This is a great feature to have a chatbot help with governance. The issue is that our users believe its a phishing attempt.
Additionally it would be useful to change the initial message from the chat bot.
Craig Bowman commented
I am having the same issue as well. Has there been any functionality built out since this post?
Users in my company are worried that the chabot is a phishing attempt, hence not replying to it.
If we could change its name and/or appearance, it would help let them trust it.