Customize Chatbot to change name and appearance
14
votes

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adam commented
This is a great feature to have a chatbot help with governance. The issue is that our users believe its a phishing attempt.
Additionally it would be useful to change the initial message from the chat bot.
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Craig Bowman commented
I am having the same issue as well. Has there been any functionality built out since this post?
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Anonymous commented
Users in my company are worried that the chabot is a phishing attempt, hence not replying to it.
If we could change its name and/or appearance, it would help let them trust it.